Komplett Case Study

Komplett Scales Fulfilment with Nomagic Pack Robots

Komplett, the leading e-commerce retailer in Norway, Sweden and Denmark, partnered with Nomagic to boost packing efficiency and scale operations.


By integrating Nomagic’s justPack robots into its existing AutoStore and conveyor systems, Komplett transformed its fulfillment processes to run faster, smarter and around the clock.

Technological evolution is at the core of Scandinavia's E-commerce giant and retaining its leadership position.

Technical Challenges

Peak shortages

Manual packing processes restricted throughput and created operational bottlenecks, especially during peak periods. 

Complex SKU handling

A growing product range required a system capable of managing multiple item types with speed and precision.

Space constraints

Integration had to fit within the existing AutoStore footprint without disrupting daily operations.

System integration needs

The automation had to connect seamlessly with SAP, AutoStore, and conveyor systems to ensure end-to-end operational flow.
With Nomagic’s Packing solution as part of our logistics backbone, we can scale faster, adapt to changing demand, and maintain the precision and reliability our customers expect.”

Kjetil Sundland Henriksen

Head of Warehouse and
Logistics Development, Komplett

Benefits

justPack delivered immediate performance improvements and long term continuous improvement:

Higher throughput

24/7 automated packing eliminated manual limitations and handled increased order volumes with ease

Greater accuracy

Visual quality checks and automated orientation adjustments reduced errors and improved consistency

Speed & Efficiency

Real-time scanning of barcodes, IMEIs, and QR codes streamlined the packing process

Scalability

A modular design and iterative improvements allow the system to grow alongside Komplett’s fulfilment needs.

Highlights

Key aspects of the project’s success include:

AI, that already knows what to do

All Nomagic robot actions are recorded to the Nomagic Cloud. Mining this vast amount of data allows us to continually improve our Physical AI and drive learning and advancements at scale.

Close collaboration

For systems integrators, WCS providers, and customers, our standard Station API controls all of our Physical AI.

For robot integrators, a standard API adds an intelligence layer to your hardware with our Grip AI.

Training & Adoption

Designed for speed and simplicity, our no-code integration allows us to deploy our solutions without any changes to WCS, WMS, or other software so your Nomagic Physical AI operates with your existing operating systems.
Looking Ahead

Future roadmap

Plans include expanding justPack stations, introducing container interleaving functionalities and leveraging Nomagic’s product innovations for broader SKU handling and higher efficiency.

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Looking Ahead

Komplett Scales Fulfilment with Nomagic Pack Robots

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