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Going to LogiMat 2025? Meet Us There.
Our Service team is led by our COO, Pano Papamanoglou, former CTO at Körber, SVP Solutions at Swisslog and VP Operations at Dematic bringing 30 years of intralogistics experience to Nomagic.
Under his lead, Nomagic provides 24/7 support for all of your robots, monitoring performance and up time to ensure that our customers are never alone. This service not only guarantees the continuous operation of your robots but also provides real time AI driven solutions to any potential issues, ensuring maximum up time and adding a potential extra 104 operating days to every year.
Nomagic’s AI monitoring system is specifically designed to oversee the complex operations of automated warehouses and robotic systems. Using our AI systems to leverage real time data we are able to spot a single disruption in any part of the system, identify the problem and fix it automatically, without human intervention. Ensuring that our customers' robots are able to self analyse and repair is our first level of support.
Backing up our AI system support is our proactive approach to monitoring and 24/7 operations. We never leave your robots alone and in any unresolved edge case, our team of remote operators - all skilled technicians, experts in robotic systems and warehouse management - are always on hand to respond swiftly and provide solutions, ensuring your warehouse remains on track without unnecessary delays. No excuses, we’re always there.
Get in touch with Nomagic to see how our innovative technology can take your fulfillment processes to the next level.