Nomagic provides its solutions as a service to guarantee the highest quality of operations, and to ensure that the systems improve over time with experience. To do this, we rely on original cloud systems to monitor and control our robots remotely.
With this technology we never leave your robots alone, and make sure the system is always ON.
Nomagic combines low latency surveillance camera systems with high coverage alerts tracking any unexpected robot behavior and triggering human monitoring. Behind the scenes, our watchers are there to help, or to escalate to production support engineers.
Thanks to our remote operations platform, watchers can take over robot control at any point, and help the robot repick, replace or support onsite operations in many other ways. Watchers have a tremendous impact as they drastically reduce the need for onsite intervention.
With accumulated experience, our algorithms and control system keep improving by using new data. In order to guarantee the highest performance and reliability, any improvement is thoroughly tested, following our A/B testing procedure before being deployed to customers on a weekly basis.